Integrated
Projects Limited Company Website
Privacy Statement
IPL and its subsidiaries respect your privacy and are committed to protecting
it. IPL provides this Privacy Statement to inform you of our Privacy Policy
and practices and of the choices you can make about the way your information
is collected online and how that information is used. We've structured
our websites so that, in general, you can visit IPL on the Web without
identifying yourself or revealing any personal information. We make this
notice readily available on our home page.
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all IPL owned websites and domains,
and our wholly owned subsidiaries ("IPL websites.").
Links to non-IPL websites
The IPL websites may provide links to third-party websites for your convenience
and information. If you access those links, you will leave the IPL website.
IPL does not control those sites or their privacy practices, which may
differ from IPL's. We do not endorse or make any representations about
third-party websites. The personal data you choose to give to unrelated
third parties is not covered by the IPL Privacy Statement. We encourage
you to review the privacy policy of any company before submitting your
personal information. Some third-party companies may choose to share their
personal data with IPL; that sharing is governed by that third-party company's
privacy policy.
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data
collection and aggregate reporting.
Personal information
is information that is associated with your name or personal identity.
IPL uses personal information to understand better your needs and interests
and to provide you with better service. Once you choose to provide us
with personal information, you can be assured it will be used only to
support your customer relationship with IPL. We take seriously the trust
you place in us. IPL will not sell, rent or lease your personal information
to others.
On some IPL websites, you can order products or services, apply for
instant credit, request information, subscribe to marketing or support
materials, register yourself or your IPL products, or apply for a job
at IPL. The types of personal information you provide to us on these
pages may include name, address, phone number, e-mail address, user
IDs and passwords, billing and transaction information, credit card
information, contact preferences, educational and employment background,
and job interest data. If you apply for instant credit, we will ask
you to provide additional information such as salary and banking information.
This information will be used by our financial services providers in
determining whether to extend you credit.
To personalise our websites, services or communications and improve
our products and services, we may also ask you to provide us with information
regarding your personal or professional interests, demographics, and
experiences with our products or services. Providing this additional
information is optional.
Non-personal information
is data about usage and service operation that is not associated with
a specific personal identity. IPL collects and analyses non-personal
information to evaluate how visitors use the IPL websites.
Non-personal data we collect may include the pages visited on the IPL
websites, unique URLs visited within IPL, browser type and IP address.
Most non-personal data is collected via cookies or other analysis technologies.
3. Children's privacy
IPL is committed to protecting the privacy needs of children and we encourage
parents and guardians to take an active role in their children's online
activities and interests. IPL does not knowingly collect information from
children under the age of 16 and IPL does not target its websites to children
under 16.
4. How we use your information
IPL uses your personal information to provide you with services and to
help us better understand your needs and interests. Specifically, we use
your information to help you complete a transaction or order, to communicate
with you, to provide service and support, to update you on services and
benefits, to personalise promotional offers and to personalise some IPL
websites. Occasionally we may also use your information to contact you
for market research regarding IPL products or services. We will give you
the opportunity to choose your privacy preferences regarding such communications
(see section 7, "Your privacy preferences and opting out").
Credit card information is used only for payment processing and fraud
prevention. Sensitive personal information is collected only to facilitate
our financial service providers' credit decisions and will be shared with
them only with your permission. Credit card information and sensitive
personal data are not used for any other purpose by our financial services
providers or IPL and will not be kept longer than necessary for providing
the services, unless you ask us to retain your credit card information
for future purchases.
Personal data collected online may also be combined with information you
provide IPL through other sources such as product registration, call centres
or public events such as trade shows or seminars.
Personal data given to IPL may be transferred across country borders for
the purposes of data consolidation, storage and simplified customer information
management.
Non-personal data is aggregated for reporting about IPL website usability,
performance and effectiveness. It is used to improve the customer experience,
usability and site content.
5. Who we share your information with
IPL will not sell, rent or lease your personal information to others.
IPL will not share your personal information with third parties except
in responding to your requests for products or services. Your permission
will be requested when you submit your information. IPL shares customer
information across IPL-owned business entities and companies working on
our behalf, but only as described above in "How we use your information."
IPL contracts with third-party service providers and suppliers to deliver
complete products, services and customer solutions described in "How
we use your information." Suppliers and service providers are required
to keep confidential the information received on behalf of IPL and may
not use it for any purpose other than to carry out the services they are
performing for IPL. These service providers may change or we may contract
with additional service providers to better accommodate our customers.
IPL will not share personal information with any other third parties without
your permission, unless required by law enforcement action, subpoena,
or local law.
IPL or its related entities could merge with or be acquired by another
business entity or some or all of their respective assets could be acquired.
If such a combination or acquisition occurs, IPL will make every reasonable
effort to notify you in the event we share with the merging or acquiring
entity some or all of your personal information to continue serving you.
6. Your choices
IPL give you the choice of receiving a variety of information that complements
our products and services. You can subscribe to receive certain product
and service-specific information and IPL marketing communications. IPL
communications may include new product information, special offers, or
an invitation to participate in market research. We give you a choice
regarding delivery of IPL communications by postal mail, e-mail and telephone.
We will make every effort to honour your preferences. This option does
not apply to communications for the purpose of administering order completion,
contracts, support, product safety warnings or driver updates.
7. Your privacy preferences and opting out
IPL will not use your personal information for a different purpose than
the one stated when you provided your data. Examples of unrelated uses
include sending communications about special offers, product information,
and marketing messages. You can, however, choose to receive these types
of non-subscription communications by following the instructions below.
Please specify your privacy preferences by writing to the IPL Privacy
Office - be sure to provide your name, e-mail and postal address in all
correspondence.
Subscription services
To opt-out of receiving communications you have expressly requested (such
as e-mail newsletters, software updates, etc.), use any of the following
methods:
- Select the "unsubscribe" link, or follow
the opt-out instructions included in each subscription communication
- Return to the Web page(s) where you originally registered
your preferences and follow the opt-out instructions
- Write to the IPL Privacy Office - be sure to provide
your name, e-mail and postal address, and relevant information about
your HP subscriptions and registrations
8. Your information and third-party companies
Certain IPL services are linked with those from unrelated third-party
companies, some which offer you the option to share with both IPL and
the third party personal data you provide. Examples include the ability
to register software products from multiple vendors from a single IPL
Website page, to request communications from IPL marketing or solution
partners, or to enable order completion through a reseller. We will not
share your personal information with those third-party companies unless
you make that choice.
9. Access to and accuracy of your information
IPL strives to keep your personal information accurate. We have implemented
technology, management processes and policies to maintain customer data
accuracy. We will provide you with access to your information, including
making reasonable effort to provide you with online access and the opportunity
to change your information. To protect your privacy and security, we will
also take reasonable steps to verify your identity, such as a password
and user ID, before granting access to your data. Certain areas of IPL's
websites may limit access to specific individuals through the use of passwords
and other personal identifiers.
The most effective way to view and change your personal information is
to return to the Web page where you originally submitted your data and
follow the instructions on that Web page.
10. Keeping your information secure
IPL is committed to protecting the information you provide us. To prevent
unauthorised access or disclosure, to maintain data accuracy, and to ensure
the appropriate use of the information, IPL has in place appropriate physical
and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring
sensitive data such as credit card information. SSL encryption is designed
to make the information unreadable by anyone but us. This security measure
is working when you see either the symbol of an unbroken key or closed
lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used
for other purposes.
11. Changes to this Statement
If there are updates to the terms of IPL's Privacy Statement, we will
post those changes and update the revision date in this document, so you
will always know what information we collect online, how we use it, and
what choices you have. For material changes to this Statement, IPL will
provide notification to affected customers.
12. Contacting us
We value your opinions. If you have comments or questions about our privacy
policy, please write to us at the following address:
The Privacy Officer
Meridian House
Road One
Winsford
Cheshire
CW7 3QG
Rev: January 2005
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